How to cancel your LiveFlow subscription

Last updated: March 9, 2026

To cancel your LiveFlow subscription, you'll need to contact our support team directly. We don't currently offer self-service cancellation through the billing portal.

How to request cancellation

Send an email to our support team (customersuccess@liveflow.io) or use the chat feature in your LiveFlow account to request cancellation. When contacting us, please include:

  • Your account email address

  • Confirmation that you want to cancel your subscription

  • Brief reason for cancellation (this helps us improve our service)

What happens after you request cancellation

Once you submit your cancellation request:

  1. Our support team will confirm receipt of your request

  2. We may ask for feedback about your experience to help us improve

  3. Your subscription will be set to cancel and will not auto-renew

  4. You'll continue to have access to LiveFlow through the end of your current billing period

  5. You'll receive a confirmation email once the cancellation is processed

Important notes

  • Your access will continue until the end of your current billing period - you won't lose access immediately

  • If you're on an annual plan, cancellation will take effect at the end of your contract term

If you have any questions about the cancellation process or need assistance, our support team is here to help make the process as smooth as possible.