How to get help and support with LiveFlow

There are several ways to get help with LiveFlow, depending on your situation and needs.

Best way to get help: Use the in-app chat

For the fastest and most personalized help, we strongly recommend using the chat function in the bottom right corner directly inside the LiveFlow app in Google Sheets or Excel. This allows our team to see your workspace context and provide more targeted assistance.

Alternative contact methods

If you can't access the in-app chat, you can also:

• Email us at help@liveflow.io for assistance

If you can't log in

If you're unable to access your LiveFlow account, please provide the following information when contacting us:

• Your full name

• Email address

• Company name

What to include in your message

To help us assist you more effectively, please include:

• The specific topic or area you need help with (billing, integrations, setup, etc.)

• Any error messages you're seeing

• Screenshots if applicable

• Reference to any previous conversations or ticket IDs

We're here to help with any questions, feedback, or issues you might have!