Account suspended or locked due to payment issues
Last updated: March 16, 2026
If you're unable to access LiveFlow and seeing messages like "Subscribe to continue using LiveFlow" or other access restrictions, your account may have been temporarily suspended due to an outstanding payment.
Why does this happen?
LiveFlow accounts are automatically suspended when:
A payment fails due to an expired or declined credit card
An invoice remains unpaid past its due date
There are issues with the payment method on file
How to resolve the issue:
Contact support for reactivation
After making payment, contact customersucess@liveflow.io to request account reactivation and billing assistance.