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Dashboard link or Snapshot not loading in LiveFlow
Dashboard link or Snapshot not loading in LiveFlow

Follow these simple steps if a shared dashboard link is not loading.

Owen Rempel avatar
Written by Owen Rempel
Updated over 2 weeks ago

Step-by-Step Solution

Step 1: Check the recipients access/permission

  1. Verify if the recipient has been granted access to your workspace by going to the LiveFlow web app → Settings → Team

  2. Locate the recipient under the Team tab to confirm access/permission.

Step 2: Add the User as a Viewer, if not listed under Team

  1. Under Settings → Team, add the intended recipient as either a Viewer or Editor according to needs.

  2. Save changes to grant access.


Final Outcome

Once permissions are adjusted and the user is added as a viewer they will regain access to the shared dashboard.

Note: Only Admins have the capacity to grant access/permissions to a workspace. Please connect with your team Admin for further assistance, if needed.


If issues persist, contact LiveFlow support for further help or consult the LiveFlow documentation.

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