1. How can I map other expenses to regular expenses or vice versa in LiveFlow?
Answer:
Hover over the account you want to map to another category (e.g., Income to Other Income or Expenses to Other Expenses).
Click on the three dots that appear.
Select the option to move the account to another category without making any changes in QuickBooks or Xero.
2. How do I manage and customize sub-accounts in LiveFlow?
Answer:
To map expenses correctly, use the Web Platform: (https://app.liveflow.com).
To rename a sub-account, hover over it and click on the three dots. Select the option to rename it.
To add more sub-accounts:
Click the "+" sign next to Expenses (or any existing sub-account).
This will create a new sub-account.
For more detailed guidance, visit the LiveFlow Academy's Consolidation Section, (https://academy.liveflow.com), where you'll find videos on mapping accounts to sub-accounts.
3. How do I tag accounts that should be eliminated in the consolidation?
Answer:
Create an elimination account:
Click the "+" sign next to the orange top-level account.
Name the elimination account.
Hover over the new elimination account and click on the three dots.
Select the option "Mark as an elimination account."
Map the appropriate accounts to the elimination account.
4. How do I map identical account codes for group consolidation?
Answer:
Organize Using Sub-Accounts:
Create sub-accounts for specific categories or account types.
Assign identical codes to the appropriate sub-accounts to make consolidation easier.
Use the Search Function:
Use the search bar to enter keywords or account codes to quickly locate matching entries.
Perform Manual Verification:
After organizing and searching, manually verify that all codes are mapped correctly.
5. Why is an account considered inactive?
"Inactive" accounts are those where the total balance for the selected period is zero, even if there was activity in between. However, these transactions are still captured in reports.
How can I verify if an account is inactive?
Consolidated P&L & Balance Sheet Reports:
Check the "Total" value for the selected column.
If the total is zero, the account is considered inactive in the mapping UI.
Consolidated Cash Flow Report:
Monthly balances within the selected date range determine account visibility.
If an account has any non-zero balance in any month, it will appear in the mapping UI, even if the final balance is zero.
The mapping UI only displays final balances, not partial ones.
How can I show inactive accounts?
Adjust the date range to include periods with account activity.
Use the 'Show Inactive Accounts' toggle during the mapping process.
6. How do I download the mappings of my consolidation group?
Answer:
Go to the Web Platform: (https://app.liveflow.com)
Create a new consolidated group or select a preexisting consolidation group you'd like to download the mappings for.
For a new consolidation group, you must complete your mapping before downloading.
In the "Configure group" tab, scroll to the bottom and select "Download mappings"